Shipping costs are automatically calculated during the process of completing your order in the shopping cart based on the total weight, volume, and shipping address of the order.
Each product corresponds to a specific transport cost as it results from an automatic calculation. The shipping cost of each product is displayed on the product page but also at each step of the cart if the user chooses it.
The final transport cost of the order is calculated during the last step of the cart where the user is asked to fill in the postal code (ZIP code) to which it will be delivered and is equal to the sum of the transport costs of each of the products in the cart.
If the ZIP code is within areas characterized as Unreachable, then there is a one-time Unreachable Area Cost of €20 (twenty euros) per order.
The following is the list of postal codes. which are not considered inaccessible.
ELECTROCRETE NON-UNREACHABLE AREAS
ZIP CODE
71201
71202
71303
71304
71305
71306
71307
71409
71410
71414
71601
70005
70010
70003
70013
70400
70004
70006
71500
70014
70300
70100
70016
70008
70200
70007
70001
70002
70009
70011
70015
70017
70012
70015
74132
74133
74131
74055
74052
74053
74150
74061
74051
74100
74056
73134
73133
73131
73135
73132
73136
72100
72400
72053
72054
72052
72200
11631
18537
12137
11143
12132
10445
11251
16671
18546
15126
13671
13122
12136
17778
14451
12351
16452
17235
18757
14123
17563
11146
17675
14343
11256
17564
15127
12135
15772
18120
14342
15342
17122
15341
15343
13674
16777
14561
15451
13231
18532
12243
16674
14121
13451
14341
15562
15123
17123
17236
13561
13562
15124
14231
14671
13675
18451
15344
17237
18345
14122
18121
12131
12461
17343
12134
18756
18453
15669
17342
13232
17341
18544
15452
18545
11145
18755
15773
18450
18233
12244
16675
16346
13341
18344
11255
18758
18538
17676
15122
13123
16121
17456
18648
15121
18122
12133
12242
14233
13461
18542
18452
14564
10431
10434
10435
10438
10439
10440
10441
10442
10443
10444
10554
10555
10558
10674
10683
11141
11142
11252
11253
11254
11361
11362
11363
11471
11472
11474
11523
11525
11527
11528
11633
11635
11636
11741
11742
11744
11851
11853
11854
11855
11257
11364
11473
11475
11476
11521
11522
11524
11526
11632
11634
11743
11745
11852
10432
10433
10436
10437
10446
10447
10551
10552
10553
10556
10557
10559
10560
10561
10562
10563
10564
10671
10672
10673
10675
10676
10677
10678
10679
10680
10681
10682
11144
12241
16561
17455
11147
16122
17121
14235
16672
15235
16231
14234
15561
16451
16673
12462
17234
16345
14562
13344
13678
18346
14452
17124
15238
15237
15234
18541
15354
18454
16342
13673
16232
16233
16562
17674
13121
16341
16343
16344
17671
17672
17673
18543
18533
15231
14563
18540
15125
14232
18547
15233
17562
17561
18535
18531
18536
18539
18534
15232
The customer's order is sent to the address he indicated when registering his order. In case of incorrect data entry, resulting in the incorrect calculation of shipping costs, the additional shipping costs are borne by the customer. It is sent within ten (10) working days at most from the date of its submission, except in cases of force majeure (strikes, weather conditions, etc.).
If the customer wishes a faster delivery of the order, he must contact the company so that alternative ways of faster shipping can be sought. There may be an additional charge from the distribution company.
For bulky parcels (washing machines, refrigerators, kitchens, air conditioners, etc.) the delivery covers up to the sidewalk of the building. If the customer wishes a delivery to a specific floor, prior consultation with the transport company must be made.
For deliveries with a transport company outside Crete and Athens, payment by cash on delivery is not supported.
The company reserves the right to cancel the order, in case of non-coverage of the recipient's area, by the cooperating transport company.
In case of unavailability of an ordered item, resulting in an increase in delivery time, the Company will immediately notify the customer of the delay in delivery of the item. If it is judged by the customer that this delay makes the transaction unprofitable, then the customer can request the cancellation of the order for the specific item. Possibly existing other items in the order are delivered normally.
For orders within urban centers of Heraklion Prefecture and for specific categories of products, the "Same Day Delivery" service may be available if the order is completed by 12:00. Orders completed after 12:00 and with the "Same Day Delivery" service will be delivered the next business day.
The cost of the Same day & Next day delivery service is: €9.90/shipment.