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Shipping charges

The shipping costs are automatically calculated during the process of completing your order in the shopping cart based on the total weight, volume, value, as well as the shipping address of the order.

For orders over €100, shipping costs are free throughout Greece.
(Dispatches with volumetric or actual weight greater than 15kg are excluded)

For orders under €100, the shipping cost is determined according to the volumetric or actual weight and the geographical zone to which the order is sent.

ZONE 1:  Heraklion Crete

Shipping weight

Heraklion Crete   

Heraklion Crete (Inaccessible)

1-5kg 

2.5€ 

2.5€ 

5-15kg  

4€ 

4€ 

15-30kg  

6€ 

11€ 

30-50kg  

8€ 

13€ 

50-100kg  

10€ 

15€ 

100kg + 

15€ 

20€ 

  

ZONE 2: Rest of Crete

Shipping weight 

Rest of Crete  

Rest of Crete (Inaccessible)

1-5kg 

4€ 

4€ 

5-15kg  

8€ 

8€ 

15-30kg  

12€ 

22€ 

30-50kg  

16€ 

26€ 

50-100kg  

20€ 

30€ 

100kg + 

30€ 

40€ 

 

ZONE 3: Attica

Shipping weight 

Attica

              Attica (Inaccessible) 

1-5kg 

4€ 

              4€ 

5-15kg  

8€ 

              8€ 

15-30kg  

12€ 

              22€ 

30-50kg  

16€ 

              26€ 

50-100kg  

20€ 

              30€ 

100kg + 

30€ 

              40€ 



ZONE 4: Rest of Greece

Shipping weight 

Rest of Greece

Rest of Greece (Inaccessible) 

1-5kg 

4€ 

4€ 

5-15kg  

8€ 

8€ 

15-30kg  

18€ 

38€ 

30-50kg  

24€ 

44€ 

50-100kg  

30€ 

70€ 

100kg + 

45€ 

110€ 

The customer's order is sent to the address he indicated when registering his order. In case of incorrect data entry, resulting in the incorrect calculation of shipping costs, the additional shipping costs are borne by the customer. It is sent within ten (10) working days at most from the date of its submission, except in cases of force majeure (strikes, weather conditions, etc.).

If the customer wishes for faster delivery of the order, he must contact the company so that alternative ways of faster shipping can be sought. There may be an additional charge from the distribution company.

For bulky parcels (washing machines, refrigerators, kitchens, air conditioners, etc.) the delivery covers up to the ground floor and the entrance of the building. In the event that the customer wishes to deliver to a floor, prior consultation with the transport company must be made.
For deliveries with a transport company outside Crete and Athens, payment by cash on delivery is not supported.

In case of unavailability of an ordered item, resulting in an increase in delivery time, the Company will immediately notify the customer of the delay in delivery of the item. If it is judged by the customer that this delay makes the transaction unprofitable, then the customer can request the cancellation of the order for the specific item. Possibly existing other items in the order are delivered normally.

For orders within urban centers of Heraklion Prefecture and for specific categories of products, the "Same Day Delivery" service may be available if the order is completed by 12:00. Orders completed after 12:00 and with the "Same Day Delivery" service will be delivered the next business day.
The cost of the Same day & Next day delivery service is: €9.90/shipment.

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